Shipping, Returns, & Exchanges
SHIPPING
All shipping charges are:
$0 to $150 retail = Shipping 14%
$151 to $300 retail = Shipping 12%
$301 and more = Shipping 10%
Your order will be processed and shipped within 5 business days after the order is placed – excluding weekends and holidays.
You will receive an Order Confirmation email when your order is processed. Make sure to retain your order number, email address and the billing zip code for your order. If you create an account during ordering, tracking information will be provided once acquired.
We you to be 100% satisfied with your Intimate Tickles experience. If you have any questions regarding your order, please call 1-877-531-5541.
!! Please Note !! Due To The Current World Situation both FedEx & UPS can take up to an additional week to complete standard deliveries. We appreciate your patience.
RETURNS
As a valued customer, your satisfaction is our top priority. Intimate Tickles LLC is pleased to offer a 30 day exchange policy on all products that have a mechanical component (ie anything with a motor, an on/off switch or requiring batteries to operate) that are defective. If the product has a retail value of $99 or greater, the warranty period is extended to sixty days. In addition, we offer an exchange policy for any product that arrives to you in a non-working or defective state. In accordance with health regulations, we are unable to accept returns or exchanges on lotions, creams, lubes, sprays, soaps, candles, non-electric erotic novelties, lingerie as well as books, and other miscellaneous items.
Due to the intimate nature of the Intimate Tickles LLC product line, returning a product is not possible. Sorry, no merchandise credit can be issued.
EXCHANGES
Call Customer Service at 1-877-531-5541 to receive a Returned Merchandise Authorization (RMA) number.
Write your RMA number on the product’s original packaging. (Sorry, returns cannot be accepted without an RMA number prominently displayed on the exterior of the packaging containing the defective item. Packages without an RMA number will be returned to sender.)
Package the product and all batteries and accessories that came with your product. Be sure to include a copy of your original invoice and circle the listing of the product that is defective.
CONTACT US
Should You Have Any Additional Question, Problems, Concerns – Please Call Customer Service at 1-877-531-5541
Why Does Shipping Seem So High?
International shipping rates are at all-time highs. Along the China-EU shipping lane, TIME reports: “Transporting a 40-foot steel container of cargo by sea from Shanghai to Rotterdam now costs a record $10,522, a whopping 547% higher than the seasonal average over the last five years.” Between Asia and North America, Bloomberg reports that “contract rates…are coming in around $2,500 to $3,000 for a 40-foot container—25% to 50% higher than a year ago…” And between China and the UK, the cost of shipping has gone up by over 350% in the past year.
The question remains: why is shipping so expensive in 2021? The primary reason for the sudden spike in the price of shipping is the world’s ongoing nemesis: COVID-19. The pandemic affected global supply chains in 2020, and shipping prices reflect that, and prices are estimated to remain at these levels until 2023
More consumers than ever have chosen the eCommerce marketplace to purchase stuff since the pandemic. From bookshelves to clothing to groceries and hygiene products, there are dozens of products customers buy online.
These high-demand products have to be shipped in large quantities. The more shipped products, the more costs are associated with their shipment. If the demand shoots up and supply remains the same, prices are bound to go up. These disruptions in the supply chain force businesses to charge more for a product to offset their shipping costs.
(Information Derived From OptimoRoute Article “Why Shipping Is So Expensive In 2022…”)